Privacy Policy

EpitomeRx, Inc.
Effective Date:  April 22, 2026

EpitomeRx, Inc. (“EpitomeRx,” “we,” “our,” or “us”) values your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us online (the “Services”).

This Privacy Policy applies only to information collected through our website and related communications. It does not replace our Notice of Privacy Practices, which governs how we use and protect protected health information under the HIPAA Privacy Rule.

This policy applies to information collected:

• Through our website
• Through email, text, or other electronic communications with us
• Through forms or features available on our website

This policy does not apply to:

• Information collected offline or by phone
• Information collected through third-party websites not controlled by EpitomeRx.

Information You Provide Directly
We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Information submitted through contact forms or inquiries

Automatically Collected Information
When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• General geographic location (city/state level)

We use information collected through our website to:

• Respond to inquiries and communicate with you
• Provide information about our pharmacy services
• Improve website performance and user experience
• Maintain security and prevent misuse of our site
• Comply with applicable legal obligations

We do not use personal health information collected through HIPAA-regulated processes for marketing purposes.

Our website may use cookies and similar technologies to:

• Understand how visitors use our site
• Improve functionality and performance
• Enhance user experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

We may use third-party providers (such as website hosting or analytics services) to support our website operations. These providers may have access to limited information necessary to perform their functions but are expected to protect your information.

We do not control third-party websites or services and are not responsible for their privacy practices.

We do not sell your personal information.

We may share information:

• With service providers who assist in operating our website
• To comply with legal obligations or regulatory requests
• To protect the rights, safety, or property of EpitomeRx, our patients, or others

We use reasonable administrative, technical, and physical safeguards to protect information collected through our website.

However, no internet transmission or storage system can be guaranteed to be completely secure. You should avoid submitting sensitive health information through unsecured website forms or email.

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Depending on your state of residence, you may have rights regarding your personal information, including:

• Requesting access to your information
• Requesting correction of inaccurate data
• Requesting deletion of certain information

To make a request, please contact us using the information below.

Please note that email and website forms may not be secure. Avoid sending sensitive health or confidential information through these channels. For matters involving prescriptions or personal health information, please contact us directly by phone.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our practices, please contact us.

Privacy Officer
EpitomeRx, Inc.
626-631-6150
contact@epitomerx.com

For information on how we use and disclose protected health information, please review our Notice of Privacy Practices (HIPAA).