Prescription Process

Prescriptions may be sent to EpitomeRx through the following options:

1. Electronic Prescribing
   Coming soon.
2. Fax
   Fax prescriptions to our secure fax line at 626.631.6151. We will call you during business hours to confirm receipt. 

Once we receive the prescription, our pharmacists review the order for accuracy, formulation requirements, and ingredient availability. If clarification is needed, we will contact you promptly.

Our team contacts the patient to:

• confirm prescription details
• discuss pricing and payment
• arrange shipping or pickup options

EpitomeRx operates as a cash-pay pharmacy, and payment is collected directly from the patient.

Each prescription is prepared in our compounding laboratory according to state and federal compounding standards. Every preparation undergoes a quality check before it is dispensed. 

Fast turnaround times help patients start therapy sooner. Prescriptions received early in the day are often compounded and shipped the same day, subject to clinical review and preparation requirements.

For convenience, most prescriptions are shipped directly to patients’ homes. This allows patients to receive their customized medications quickly and discreetly without the need to travel to the pharmacy.

For patients located nearby, prescription pickup may be arranged when appropriate.